Terms & Conditions
Please read our terms carefully before using our services
Terms of Service
Acceptance of Terms
By accessing and using Hezsey Safety Suppliers website and services, you accept and agree to be bound by the terms and provision of this agreement.
Use License
Permission is granted to temporarily download one copy of the materials for personal, non-commercial transitory viewing only.
Disclaimer
The materials on Hezsey Safety Suppliers website are provided on an 'as is' basis without warranties or conditions of any kind.
Limitations
In no event shall Hezsey Safety Suppliers be liable for any damages arising out of the use or inability to use the materials.
Accuracy of Materials
Materials appearing on our website could include technical or typographical errors. We do not warrant accuracy or completeness.
Links
We have not reviewed all linked sites and are not responsible for their contents. Use at your own risk.
Modifications
We may revise these terms at any time without notice. Continued use constitutes acceptance.
Governing Law
These terms are governed by the laws of Kenya with exclusive jurisdiction in Nairobi courts.
Product Warranty
All products are warranted as described with a 30-day money-back guarantee in resalable condition.
Privacy Policy
Your use is governed by our Privacy Policy which details our data collection practices.
Return & Refund Policy
- Products can be returned within 30 days
- Items must be in original, resalable condition
- Free returns for orders over Ksh 10,000
- Refunds processed within 5-7 business days
Payment Terms
- We accept M-Pesa payment
- Payment required before order confirmation
- All prices in Kenyan Shillings (Ksh)
- Secure and encrypted transactions
Shipping Terms
- Free shipping on orders over Ksh 10,000
- Standard delivery: 2-5 business days
- Delivery to Nairobi and major towns
- Tracking provided with all orders