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Frequently Asked Questions

Find answers to common questions about our products, services, and policies

Your Questions Answered

What types of safety equipment do you offer?

We offer a comprehensive range of personal protective equipment (PPE), including:

  • Head Protection: Helmets, bump caps, hard hats
  • Eye Protection: Safety glasses, goggles
  • Face Protection: Face shields, welding helmets
  • Ear Protection: Earmuffs, ear plugs
  • Workwear: Overalls, reflective jackets
  • Foot Protection: Safety boots, gumboots
  • Hand Protection: Gloves (all types)
  • Construction Nets: Safety netting

Do your products meet safety standards?

Yes, absolutely! All our products comply with international industry standards including:

  • EN 397 - Safety helmets for industrial use
  • EN 812:2012 - Bump caps
  • EN ISO 20345 - Safety footwear
  • EN 388 - Protective gloves
  • ANSI Standards - American National Standards

We guarantee high-quality and reliable protection for all our products.

What is your return policy?

We stand behind the quality of our products with a money-back guarantee for returns within 30 days from the date of purchase.

For returns or issues with your order, please contact our customer support team:

Do you offer free shipping?

Yes! We provide free shipping and free returns for all orders over Ksh 10,000.

This ensures you get the best value on larger orders while maintaining the highest quality service.

How can I contact you?

You can reach us through multiple channels:

What are your business hours?

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 2:00 PM
  • Sunday: Closed

We're here to help during business hours. For urgent matters, reach out via WhatsApp anytime!

Didn't find your answer?

Our customer support team is ready to help you with any questions or concerns