Support Center
24/7 Customer Support - We're here to help you
Business Hours
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed (WhatsApp available)
Our Location
Ruby Mall Building
Charles Rubia Lane, Shop UG10
Nairobi County, Kenya
Common Issues & Solutions
Order Not Received
Track your order in real-time or contact us for immediate assistance and tracking updates.
Payment Issues
We accept M-Pesa. If payment fails, try again or contact support for troubleshooting.
Damaged Product
Report damage within 24 hours with photos for immediate replacement or refund.
Return or Refund
30-day guarantee. Initiate returns from your account dashboard or contact support.